Certifications

Certificate Of Enlistment The West Bengal Municipal Act 1993

Operation Model

•Randus Enterprise focuses not only on clients cost reductions, but also adds values and delivers efficiency to client’s top line. We focus on acquiring and retaining customers for our client’s by providing excellent and satisfactory customer centric services.

• Our proven ability to scale up rapidly, both in volume and skill sets enables us to create high-impact programs for our clients. We engage with clients at the early stages of their outsourcing program to develop an outsourcing “Roadmap” that best meets their objectives. Internal programs are designed to achieve specific results aligned with our immediate business partner’s needs.

• Intense Training is provided to all personnel associated with the project covering product & process, soft skills and selling techniques. All the process which are running under our company are handle with care under the supervision of experience person.

Why we?

• Operational Infrastructure: Good state of art contact center running 24/7.

• Strong People Practice: We attract exceptional talent, recognized for ethical & efficient workforce atmosphere. We are a role based organization.

• Structured Quality: With continuous technological up gradation coupled with sustained training we keep our staff well equipped to meet challenges all the time.

• Domain Knowledge: Our indebted domain knowledge helps us to provide outsourcing solutions to our clients.

• Innovative: We provide innovative solutions with out of the box thinking to bring about competitive edge for our client’s.

• Superior Quality at Low Cost.

• Continuous Business Process Improvement and Value Addition. Expertise in Execution & Independent Business Units.

Security policy

Data Security

• Access to information controlled through authorization.

• All Access rights formally authorized.

• Restriction to access specific information only through password control methodology.

Physical Security

• Security guards – 24 x 7.

• Single entrance isolated from operation area.

• Restricted access to server and network area.

• Entry through photo access cards.

• Confidentiality/Non- disclosure agreements

signed with project-designated people.